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2012-01-25

Battlefield 3 awc.dll


BF3我所安裝遇到的問題是出現awc.dll,我Google過在巴哈也有人有類似這問題,但是他所安裝的遊戲並非BF3,於是我花了3天時間研究其中問題,並且寫信到EA Customer Experience和EA線上PC BF3論壇,問題最大是BF3所需要更新下載時間真的很久,Origin並沒有像Steam完善的備份設定。

在某論壇看到有人分享Origin,可以備份遊戲檔,我嘗試過了,依舊是會出現更新。(百忙一場)


先說明我的電腦配備:


CPU: AMD X4 970
GPU: GTX560 Ti
RAM: 8GB DDR2
OS: Windows 7 64bit

2012.01/10我用舊電腦確實是可以進入單機任務。
配備E6600、9600GT、4GB-DDR2、windows 7 x64

2012.01/22
換了電腦,把已經更新好的BF3整個資料夾備份到隨身硬碟中,
之後安裝windows 7 x86(把Origin安裝好,從隨身硬碟覆蓋BF3資料夾,
然後Origin出現遊戲未安裝,然後線上更新完畢,確認遊戲檔案完整,點擊遊戲立即出現:awc.dll 錯誤

2012.01/23 
最終解決方法:刪除BF3遊戲、登入檔、Origin平台刪除、包含我的文件內Appdata相關Origin刪除,並且清空登入檔(使用CClearn),重新開機,重新安裝遊戲。

可能是我舊電腦是安裝win7 x64並且BF3更新到最新版本,但換了電腦後我安裝Win7選擇是x86於是隨身硬碟複蓋上的遊戲也許是相容x64,但並不相容X86關係(本人猜測),接著我又進一步把遊戲刪除,重新安裝BF3並且更新,依舊是沒有解決 awc.dll 問題。

初步解決方法:

我google外國網站,解決這類似問題很多種(以下是我嘗試過的)

1.修改路徑(不能有中文)嘗試過了無效
2.EACoreServer.exe無法自動執行(需要手動點擊EACoreServer.exe)試過了無效
3.刪除EACore_App.ini 無效
4.重新安裝過Adobe AIR。 (此官方第一次email給我是要求我重新安裝AIR,可是無效)




問題事件名稱:APPCRASH
應用程式名稱:bf3.exe
應用程式版本:1.0.0.0
應用程式時間戳記:4ece50fa
錯誤模組名稱:awc.dll
錯誤模組版本:3.2.2.4
錯誤模組時間戳記:4e4f043d
例外狀況代碼:c0000005
例外狀況位移:0001362b
作業系統版本:6.1.7601.2.1.0.256.1
地區設定識別碼:1028
其他資訊 1:0a9e
其他資訊 2:0a9e372d3b4ad19135b953a78882e789
其他資訊 3:0a9e
其他資訊 4:0a9e372d3b4ad19135b953a78882e789




A. Backup the save data:

1. Click the Start button and select Documents
2. Right-click the Battlefield 3 folder and select Cut
3. Right-click on your desktop and select Paste
4. To restore your Battlefield 3 save games and settings, move this folder back into the Documents folder

B. Delete the game files (in the default location):

1. Click the Start button and select Computer
2. Select the C: drive folder
3. Select the Program Files folder
Note: On 64bit systems, select the Program Files (x86) folder
4. Select the Origin Games folder
5. Right-click the Battlefield 3 folder and select Delete

(Warning: Changes to the registry can cause your computer to operate improperly, so please follow these instructions exactly as they are written.)

C. Backing up the registry:
Perform the steps listed below to back-up the registry so that should something go wrong, you can restore your system back to a working state:

1. Click the Start button (Windows button on Windows Vista) on the Windows Taskbar.
2. Click Run.
3. Type regedit into the available text field, and click OK.
4. Select File, then Export
5. Select All under Export Range.
6. Type backup into the File name field, and click Save.

D. Delete the registry keys:

1. Expand the HKEY_LOCAL_MACHINE folder
2. Expand the SOFTWARE folder
Note: On 64bit systems, first expand the Wow6432Node folder, then continue
3. Expand the EA GAMES folder
4. Right-click the Battlefield 3 folder and select Delete
5. Collapse the EA GAMES folder
6. Expand the Electronic Arts folder
7. Right-click the Battlefield 3 folder and select Delete
8. Collapse the Electronic Arts folder
9. Right-click the ESN Launcher folder and select Delete
Note: This folder may have a version number (such as 0.79.0) after the name or there may be multiple folders with the same name
10. Right-click the ESN Sonar folder and select Delete
Note: This folder may have a version number (such as 0.79.0) after the name or there may be multiple folders with the same name
11. Expand the Microsoft folder
12. Expand the Windows folder
13. Expand the CurrentVersion folder
14. Expand the Uninstall folder
15. Right-click the {76285C16-411A-488A-BCE3-C83CB933D8CF} folder and select delete
16. Collapse the Microsoft folder

E. Delete the uninstall files:

1. Click the Start button and select Computer
2. Select the C: drive folder
3. Select the Program Files folder
4. Select Tools, then Folder Options, then View, then select "Show hidden files and folders"; you may need to press the Alt key to make the Tools option appear
5. Select the InstallShield Installation Information folder
6. Right-click the {76285C16-411A-488A-BCE3-C83CB933D8CF} folder and select delete

Once you complete these uninstall steps, please install the game again. I hope this will resolve your issue.

In case, if issue persists, please get back to us. We look forward for your reply.

If you have any further questions or concerns, please get back to us. Alternatively, browse our extensive knowledge base online at http://help.ea.com. Visit at http://help.ea.com/chat for 24 x 7 chat support.

Regards,
Aditya
Electronic Arts- World Wide Customer Experience.


以上是EA官方所提供email給我的方法。

並且設定:http://support.microsoft.com/kb/331796

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